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Tracking unfunded time and unfilled shifts in the NDIS

Why are we tracking these issues? Find out here.

1,064 REPORTS

Every minute of work performed outside of
NDIS-funded hours means:

1 Unfunded wages for disability support workers

2 NDIS participant’s support plan not reflecting true funding requirements

Add your unfunded work time to the NDIS Tracker, and let’s add up
the real cost of an NDIS in need of major reform:

  • All
  • Other issue
  • Unfilled Shift
  • Unpaid time
Other issue
Other issue reported in Adelaide, South Australia

I work active nightshift and we The staff work one on one with one client although we work with two clients we have to report right change their pads different medication. And follow through with seizure management Second client isn’t even registered on our roster. Is this legal?. Reported on 24/10/2024, in Adelaide, South Australia.

Unpaid time
Unpaid time reported in Sunshine, Victoria

30 minutes. Reported on 01/10/2024, in Sunshine, Victoria.

Unpaid time
Unpaid time reported in Hoppers Crossing, Victoria

1 hour. Reported on 23/09/2024, in Hoppers Crossing, Victoria.

Other issue
Other issue reported in Glen Iris, Victoria

My support work company doesn’t respect the right to disconnect. Managers spam call even when I put in the scheduling app that I’m unavailable. Today they sent a mass company email titled “Right to Disconnect” that essentially said they had the right to contact workers anytime “12am-12am”, unless we used their dysfunctional app to constantly update when we’re not free, and threatened that “ frequent and unreasonable refusal to respond to such contact” could lead to us not being offered shifts.. Reported on 23/09/2024, in Glen Iris, Victoria.

Unpaid time
Unpaid time reported in Adelaide, South Australia

5 minutes. Reported on 16/09/2024, in Adelaide, South Australia.

Unpaid time
Unpaid time reported in Penrith, New South Wales

1 hour. Reported on 15/09/2024, in Penrith, New South Wales.

Unpaid time
Unpaid time reported in Townsville City, Queensland

3+ hours. Reported on 10/09/2024, in Townsville City, Queensland.

Unpaid time
Unpaid time reported in Frankston, Victoria

30 minutes. Reported on 19/08/2024, in Frankston, Victoria.

Other issue
Other issue reported in Albany, Western Australia

Work- Myplace under agreement for domestic assistance called a co resident sun-Wed 72 hrs & $27.27 8am-8 pm then $10 8pm -8am p/h I am allowed to work another part time job but I haven’t been given information since is signed cont. 18 months ago I’m about to leave and have asked for info on what hours I was meant to have to actively help this lady . I’ve done a lot . No info coming and I need some support . Family working for pay, not ok ! Have to take to apts , shopping -no petrol money. Reported on 10/08/2024, in Albany, Western Australia.

Unpaid time
Unpaid time reported in Whyalla Stuart, South Australia

10 minutes. Reported on 06/08/2024, in Whyalla Stuart, South Australia.

Other issue
Other issue reported in Fremantle, Western Australia

I work with 3 funded NDIS clients in the same residential working from 4pm to 8am or 5pm to 9am or 4pm to 9am yet I’m only getting payment like someone working for one client, is this even legal?. Reported on 02/08/2024, in Fremantle, Western Australia.

Unpaid time
Unpaid time reported in Frankston, Victoria

1.5 hours. Reported on 29/07/2024, in Frankston, Victoria.

TRACKER
COUNT:

1,064

reports

277

unfilled shifts

39,710

unpaid minutes worked

$21,423.55

lost wages 

-$48,202.98

the economy has missed out on

NDIS tracker is an online open content tool designed to help workers share information about their experiences in the NDIS system. The information may contain errors or inaccuracies. The United Workers Union does not independently verify information provided and therefore cannot guarantee its accuracy or completeness.

Please note: this tool should not be used to make an assessment on NDIS support in your area. These issues are systemic, and affect the NDIS Australia-wide.

The United Workers Union privacy policy is available here for more information about how we are protecting your data.

 

Authorised by D. Pnevmatikos, National Director Public Sector, United Workers Union, 1/101 Henley Beach Rd, Mile End SA 5031.